Privacy Policy for All Users
Internet security is essential for all users, and Roll X does its best to guarantee it. This document explains the Privacy Policy, your rights, and the site’s reserves. It also details how the site uses the information it receives from you.
Personal Data We Collect
When you use the site, some information is collected that may be used later. No information will ever be used against you, only to improve the overall user experience and to enforce Indian law. Here is what information is used:
- Name, birth date, address details, phone numbers, email addresses;
- Payment card info, bank details, transaction records;
- IP address, browser specs, device data;
- Bet history, game choices, account activity;
- Support chat logs, verification documents.
How We Collect and Manage Your Data
We pick up user data in different ways to keep your account secure and services running smoothly. There are several categories of information we manage in this way.
| Data Type | Collection Method | Storage Procedure | Protection Measure |
|---|---|---|---|
| Personal | User input | Encrypted database | Access control |
| Financial | Payment gateways | Secure servers | SSL encryption |
| Technical | Cookies, logs | Cloud storage | Firewalls |
| Gameplay | Tracking | Anonymized format | Data masking |
| Communication | Support systems | Archived records | Retention policies |
| Verification | Document upload | Isolated storage | Multi-factor auth |
Ways We Use Your Stored Data
Using user data is important for the site because it provides valuable insights. The company analyzes this data in various ways, but your information remains private and will not be disclosed without your permission. Any information collected from users is used strictly for legal purposes. The company may use your details to:
- Maintain user profiles, preferences, account settings;
- Handle deposits, withdrawals, payment verification;
- Comply with AML requirements, KYC checks;
- Detect suspicious activity, block unauthorized access;
- Answer support tickets, resolve account issues;
- Improve site features, fix bugs;
- Send personalized offers if you agree to them;
- Submit reports to regulatory authorities when required.
Cookie Usage and Tracking Tools
The site uses cookies to improve performance and analyze user behavior. You can tweak these settings in your browser or through our controls. We also throw in web beacons and pixel tags for extra tracking:
- Basic cookies that keep the site running properly;
- Performance trackers that collect anonymous usage stats;
- Preference cookies that remember your settings;
- Ad cookies for personalized promotions.
Underage Usage And Age Restrictions
No one under 21 can sign up here. The site checks your ID during registration to make sure you’re old enough. If someone slips through and is found to be underage, we will shut down their account immediately and return any money they deposited. Indian gambling laws are pretty strict about this stuff, so we don’t mess around. The verification process gets looked at regularly to catch any problems before they blow up.
How Long We Retain Your Data
We hold onto your information for set periods depending on what type it is. Once these time limits run out, everything gets wiped clean using secure deletion methods.
| Data Category | Retention Period | Reason for Retention |
|---|---|---|
| Active Account Data | During account activity | Account maintenance |
| Closed Account Information | 5 years post-closure | Legal compliance |
| Transaction Records | 7 years | Regulatory requirements |
| Communication Logs | 3 years | Customer support |
Your Rights Over Stored Information
You have control over what happens to your personal information stored here. Reach out to Support to make any changes, though note that some requests may encounter legal obstacles. Here’s what you can do:
- Check what information we have on file;
- Fix any wrong details in your profile;
- Get a copy of everything we store;
- Ask us to delete specific data;
- Stop certain types of processing;
- Pull back permission for data use;
- Close your account completely.
Changes to Our Privacy Practices
Privacy policies don’t stay the same forever. We send out emails and post notices on the website when important changes are made. By continuing to use your account after updates go live, you’re indicating your acceptance of the new rules. You can view old versions in your account settings to see what has changed over time. Significant changes may require you to click “Agree” before logging back in. Support can explain any updates if you’re confused.
Contact Us About Privacy Questions
If you have any privacy questions or concerns, please let us know. We address these issues in a variety of ways and typically respond within 30 days. If you’re not satisfied with our response, we can help you contact the data protection authorities in India.
- Fill out the contact form on the website;
- Send us an email about privacy issues;
- Contact our Data Protection Officer for tricky cases.